Meet Sydney – your new health ally. Sydney is designed to deliver a simple, intuitive and more personal way to get information about your plan, your health and lots more.
Count on Sydney to help you manage claims, track your spending, find care, understand your benefits, and get important information for you and everyone on your plan.
Looking for powerful, new features? Get answers right away with your new personal assistant, Sydney. Through Sydney’s assistance you can ask about recent claims, quickly access your ID card, and understand important details about your benefits.
Ready to get started? Add Sydney to your mobile device today.
Ratings and Reviews
Definite improvement over the last app
This improved app is MUCH smoother, snappier, and native feeling over the previous app. The colors are nice and the new chat feature is actually kind of awesome. I imagine new learning capabilities and responses will come from that AI in the releases to come. Now I can just type what I want to do in the chat rather than pressing buttons, looking everywhere to find it. Really cool.
The development team at anthem has stepped it up BIG time. Great job! I’ll admit I’m looking forward to all of the new features and integrations that will be coming in the future.
Again. Great job Anthem.
So much better!!!
Really great job! This is WAY better than the old Empire BCBS app! Consolidating the BCBSs under one app is a great move - easier for patients, and it's easier and more efficient for you to provide a unified user experience! It's snappy, visually appealing, easy to use and to navigate. Sydney is still a little limited in dialog options - she doesn't recognize/ know how to respond to things like "thanks" yet, but I'm sure she'll get there eventually 😉
All my relevant health information in one app!
Awesome app with all my information in one app - from “Claims (both doctor and pharmacy)” to “membership ID card” to “Find a doctor”, etc.
Very easy to navigate. I asked a question about finding my Id Card, and it pulled that information for me instead of me manually navigating through the app. Very intuitive!
With Family Sharing set up, up to six family members can use this app.