SmartThings

Name: SmartThings
Rating: 4.6 (621060 reviews)
Author: Samsung Electronics Co., Ltd.

Lifestyle

Free

621K Ratings
Ages

13+
In-App Controls
Category

Lifestyle
Developer

Samsung Electronics Co., Ltd.
Language

EN
+ 72 More
Size

970
MB

Quickly and easily connect and control your smart home devices through SmartThings. SmartThings is compatible with 100s of smart home brands. So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances. With SmartThings, you can connect, monitor and control multiple smart home devices quicker and easier. Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app. Then control your smart devices using voice assistants including Google Assistant [Key Features] - Control and check in on your home from wherever you are - Connect your smart devices across many different brands to work together by setting ‘scenes’ - Build routines that are set on time, weather, and device status, so your home runs smoothly in the background - Allow shared control by giving access to other users - Receive status updates about your devices with automated notifications - Talk to your devices using Google Assistant - Track, monitor and save money on energy with SmartThings Energy. See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours. - Receive recipe recommendations by scanning meal kits, wine, and meat. Plan, shop and prep meals with the help of SmartThings Cooking ※ Some features may not be available in all countries. [App requirements] Some mobile devices may not be supported. - iOS 16.0 or later / iPhone 6s or later / iPad mini 4 or later ※ App permissions The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed. [Required access permissions] - [Optional access permissions] • Bluetooth : Find nearby devices using Bluetooth or BLE. • Microphone: Used to set up ultrasonic sensor-equipped devices • Camera: Scan QR codes. • Location: Automate actions using GPS. (GPS is optional.) Find Wi-Fi information to add device in iOS 13 or later. • Contacts: Verify user information that will be delivered while sending SMS.

Ratings & Reviews

4.6

out of 5

621K Ratings

Sleek Design
Oct 17

Kitchen#Appliances
My husband decided to update our kitchen and after three months of researching different products we decided to go with the Samsung bespoke models. We purchased the refrigerator, dishwasher oven and microwave all the same color white because some of the other colors were not readily available and white matched our kitchen anyway. It looks beautiful. We always get compliments when we have company. The products are amazing. They work very well very easy to use. Everyone loves the little tiny ice cubes that the icemaker makes as well as the other size. I’ve always wanted the water and ice in the door, but after seeing the bespoke refrigerator and how it has the picture and the water dispenser on the inside I liked that much better. I get notifications when the oven has preheated when the microwave is done. I can see inside the fridge when I’m shopping. There’s just so many features that these products have the list is too long to name them all. We are very pleased with our purchases. The only thing that we noticed that we were change would be how easy it is to turn the oven on when you’re trying to wipe the top of the stove because everything is flat and just running your rag over it you could press the button and turn something on, but it’s just as easy to turn it off. The microwave is large on the inside and very easy to clean. The dishwasher is silent and works like a beast. Again, we are very pleased with our purchases.

Developer Response
Hi there, thank you for your feedback. We appreciate the time you have taken to share with us. We're constantly working on improving SmartThings and making it more simpler and reliable for our users. If you need any help Please send details of what you are experiencing to our customer support at "https://www.samsung.com/us/support/owners/app/smartthings" so that we will assist you with your query.
Sleek Design
Oct 17

Kitchen#Appliances

My husband decided to update our kitchen and after three months of researching different products we decided to go with the Samsung bespoke models. We purchased the refrigerator, dishwasher oven and microwave all the same color white because some of the other colors were not readily available and white matched our kitchen anyway. It looks beautiful. We always get compliments when we have company. The products are amazing. They work very well very easy to use. Everyone loves the little tiny ice cubes that the icemaker makes as well as the other size. I’ve always wanted the water and ice in the door, but after seeing the bespoke refrigerator and how it has the picture and the water dispenser on the inside I liked that much better. I get notifications when the oven has preheated when the microwave is done. I can see inside the fridge when I’m shopping. There’s just so many features that these products have the list is too long to name them all. We are very pleased with our purchases. The only thing that we noticed that we were change would be how easy it is to turn the oven on when you’re trying to wipe the top of the stove because everything is flat and just running your rag over it you could press the button and turn something on, but it’s just as easy to turn it off. The microwave is large on the inside and very easy to clean. The dishwasher is silent and works like a beast. Again, we are very pleased with our purchases.
Developer Response Oct 22
Hi there, thank you for your feedback. We appreciate the time you have taken to share with us. We're constantly working on improving SmartThings and making it more simpler and reliable for our users. If you need any help Please send details of what you are experiencing to our customer support at "https://www.samsung.com/us/support/owners/app/smartthings" so that we will assist you with your query.
Removed functionality without notice!
02/15/2020

AZ expat
In 2017 I purchased 2 multi-purpose sensors. They were great on garage doors. Once connected to the hub, it was less than 30 seconds to attach to a garage door and they did a great job of indicating the door was open when horizontal and closed when vertical. No more wondering “did the door close?”, a notification indicated closed and was part of my security system to indicate someone had opened the door. Sometime in January 2020 the app made the sensor a bi-purpose sensor only. No warning or notification! The tilt function removed! I went back to the classic app at suggestion of Samsung support (very time-consuming as I had to reset the hub and then had to completely re-add ALL sensors/lights etc... to BOTH apps!). No tilt in old app either. I attempted to connect one sensor as a contact sensor but with the rails and wheels, this was very difficult (the WHOLE reason the tilt function was so great!). Also once it was installed as a contact sensor, it only took one opening of the garage door to knock the magnet off somewhere along the path and jam the door! I’ve spent at least an hour re-doing both apps and reinstalling a sensor and still have no solution! I reluctantly give 2 stars because it was a great, simple solution for 2 years. I suppose if I buy a newer version of the multipurpose sensor it might work?!??! NOT going to keep buying sensors and I have guarantee that will even work and for how long?

Developer Response
Hi! The option has been removed from the Classic app. But we are constantly working on to add more features in the new app in the upcoming update. I have forwarded this review to R&D. Hope you will be seeing this feature in the upcoming update of the new app.
Removed functionality without notice!
02/15/2020

AZ expat

In 2017 I purchased 2 multi-purpose sensors. They were great on garage doors. Once connected to the hub, it was less than 30 seconds to attach to a garage door and they did a great job of indicating the door was open when horizontal and closed when vertical. No more wondering “did the door close?”, a notification indicated closed and was part of my security system to indicate someone had opened the door. Sometime in January 2020 the app made the sensor a bi-purpose sensor only. No warning or notification! The tilt function removed! I went back to the classic app at suggestion of Samsung support (very time-consuming as I had to reset the hub and then had to completely re-add ALL sensors/lights etc... to BOTH apps!). No tilt in old app either. I attempted to connect one sensor as a contact sensor but with the rails and wheels, this was very difficult (the WHOLE reason the tilt function was so great!). Also once it was installed as a contact sensor, it only took one opening of the garage door to knock the magnet off somewhere along the path and jam the door! I’ve spent at least an hour re-doing both apps and reinstalling a sensor and still have no solution! I reluctantly give 2 stars because it was a great, simple solution for 2 years. I suppose if I buy a newer version of the multipurpose sensor it might work?!??! NOT going to keep buying sensors and I have guarantee that will even work and for how long?
Developer Response 02/18/2020
Hi! The option has been removed from the Classic app. But we are constantly working on to add more features in the new app in the upcoming update. I have forwarded this review to R&D. Hope you will be seeing this feature in the upcoming update of the new app.
Why Smart things is good
Sep 27

Smart Things is The best
Smart things are good because they make life easier, safer, and more efficient by using technology to help us in our daily routines. For example, smart devices like phones, speakers, thermostats, and even refrigerators can connect to the internet and communicate with each other, which saves people time and energy. Smart home systems allow you to turn off lights, lock doors, or adjust the temperature with just your voice or an app, which not only adds convenience but also helps reduce energy costs and supports the environment. They can also improve safety, since smart cameras and alarms can alert you instantly if something unusual happens, even when you’re not at home. In addition, smart technology supports learning and productivity by giving quick access to information and helping people stay organized. From healthcare devices that track your heart rate and sleep to smart cars that can prevent accidents, these technologies improve quality of life in many ways. Overall, smart things are good because they combine comfort, safety, and efficiency while helping us use resources wisely and stay more connected to the world around us.

Developer Response
Hello, thank you for your feedback. We truly appreciate the time you took to share your thoughts with us. If you encounter any issues with the SmartThings app in the future, please don't hesitate to reach out to our customer support team at "https://www.samsung.com/us/support/owners/app/smartthings". We'll ensure that you're back up and running smoothly.
Why Smart things is good
Sep 27

Smart Things is The best

Smart things are good because they make life easier, safer, and more efficient by using technology to help us in our daily routines. For example, smart devices like phones, speakers, thermostats, and even refrigerators can connect to the internet and communicate with each other, which saves people time and energy. Smart home systems allow you to turn off lights, lock doors, or adjust the temperature with just your voice or an app, which not only adds convenience but also helps reduce energy costs and supports the environment. They can also improve safety, since smart cameras and alarms can alert you instantly if something unusual happens, even when you’re not at home. In addition, smart technology supports learning and productivity by giving quick access to information and helping people stay organized. From healthcare devices that track your heart rate and sleep to smart cars that can prevent accidents, these technologies improve quality of life in many ways. Overall, smart things are good because they combine comfort, safety, and efficiency while helping us use resources wisely and stay more connected to the world around us.
Developer Response Sep 29
Hello, thank you for your feedback. We truly appreciate the time you took to share your thoughts with us. If you encounter any issues with the SmartThings app in the future, please don't hesitate to reach out to our customer support team at "https://www.samsung.com/us/support/owners/app/smartthings". We'll ensure that you're back up and running smoothly.
April update
04/18/2019

GM511
Fixed my issue with alarm notifications and appreciate the other improvements made with the April release. Thanks.In most part I’m 100% in agreement with the previous review about the new Feb 2019 update. However, once I changed(Reorder) the home page, I do not have the issue with my home page resetting back to the default after I close the app & then reopen it on my iOS device. And who uses the term “Reorder” to to identify the procedure to rearrange, edit or manage the home screen? I originally thought it was for reordering of more devices. I do agree there is too much wasted space and would prefer the information being a little more condensed vs. having to scroll down the page. And, I also agree with the alerts/alarms. I’ve checked my settings numerous times, but if my iPhone is locked or if I do not have the App open, I do not receive /hear any notification from the App of a sensor being tripped. Notification can be resolved with IFTTT but would think the App itself would be able to provide that notification. I would the ability to remove a room from the home page, but have yet to find a way to do so. I do appreciate the improvements that Samsung made in an effort to improve the App and suspect there is a learning curve on my part, but I would like the user to have the capability/flexibility to manage their home screen the way the user wants it vs how Samsung thinks it should be.

Developer Response
Hello! We are sorry for the inconvenience caused and we will take this as feedback. Please contact us at support@smartthings.com for the concerns regarding the SmartThings app with detailed description for assistance.
April update
04/18/2019

GM511

Fixed my issue with alarm notifications and appreciate the other improvements made with the April release. Thanks.In most part I’m 100% in agreement with the previous review about the new Feb 2019 update. However, once I changed(Reorder) the home page, I do not have the issue with my home page resetting back to the default after I close the app & then reopen it on my iOS device. And who uses the term “Reorder” to to identify the procedure to rearrange, edit or manage the home screen? I originally thought it was for reordering of more devices. I do agree there is too much wasted space and would prefer the information being a little more condensed vs. having to scroll down the page. And, I also agree with the alerts/alarms. I’ve checked my settings numerous times, but if my iPhone is locked or if I do not have the App open, I do not receive /hear any notification from the App of a sensor being tripped. Notification can be resolved with IFTTT but would think the App itself would be able to provide that notification. I would the ability to remove a room from the home page, but have yet to find a way to do so. I do appreciate the improvements that Samsung made in an effort to improve the App and suspect there is a learning curve on my part, but I would like the user to have the capability/flexibility to manage their home screen the way the user wants it vs how Samsung thinks it should be.
Developer Response 03/08/2019
Hello! We are sorry for the inconvenience caused and we will take this as feedback. Please contact us at support@smartthings.com for the concerns regarding the SmartThings app with detailed description for assistance.

In order to provide you with better services, some features have been improved in the new version.

Version 1.7.39

Nov 4

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics