Set it up, a bit of back and forth, no proper integration for compatibility. Now it won’t open, loading issues or some such. I’m not thrilled about having a new platform for a credit card, I prefer the original system of having it attached to the account for simplicity. I feel this is just a terrible money management choice for any back in their advantage against a consumer, it creates a ridiculous and frustrating hurdle for when you are trying to appropriately track your spending. It feels like a money mismanagement avenue that is the perfect (unintentional or not) set up to affect customers the most. And recent updates of bug fix, what minor bug fix? It’s still buggy, you need an exterminator and Hazmat suit my friend. In response to your response. Yes bpay is set up but this is not a better system to previous one I had since I could see the credit card with my other accounts at all times much better to track and pay than this system

This is the worst app I’ve ever used. After setting up my account successfully, it doesn’t let me view my card details - it says ‘something went wrong’, then it won’t let me add the digital card to Apple wallet. Again, ‘something went wrong’.I gave up and thought - I’ll come back and try later, but when I go to login again and it has me in an endless login loop. I click login with password, put the password in, and nothing happens it just hangs. Doesn’t proceed anywhere… then when I try again I get the ‘something went wrong’ message. Why has NAB released this when it clearly hasn’t been beta tested? Why did they not add all of these products to the existing usual NAB app which works well? I dread to think how much money they spent on this useless app. Massive fail!

It’s much, much nicer than the old app but that was a 1/5 star, so that’s not necessarily a big achievement.They just launched, so I hope it improves but for a new product/app, still quite buggy and clearly not native iOS. Which is fine but it’s also not iOS optimised.e.g. if you swipe back from edge of screen on a TX detail, it takes you back to the root screen, not the TX list screen. If you press the dedicated back button, it works as you’d expect. Things like that.It’s missing some kind of activity indicator, a bunch of actions just look frozen with no indication the app is doing anything…then it suddenly transitions.Login is a mess, background state and coming back. Doesn’t blur screenshot correctly, comes back to the app with no bio check. Then after a delay, oh you were actually logged out. Log in again, and, oh nope? Logged out. Login again, ok this time you’re ok?Now the pros! TX list is SUBSTANTIALLY improved.1) finally joined 2025, with business logos and other merchant details.2) date ordering is correct! Wow in 2025, November TXs aren’t sorted into October! Amazing stuff.3) BPay updated to not use your card# 🥳And…you can redeem reward points on your phone! Not in the app but still, at least on your phone!Hope to see continued improvements, won’t need much more and then will be good for years.

I rarely write reviews, but the sheer amateurish state of this app compelled me to add my voice to the chorus. NAB acquired Citibank’s Australian retail consumer business on 1 June 2022 (over three years ago!) yet the resulting app feels like a rushed prototype.As others have noted, the *confirm‑password* field is completely obscured by the keyboard during account setup. I even reduced my phone’s text size to the smallest possible, hoping a smaller UI would reveal it, but it didn’t. The only workaround was to create the credentials on a desktop browser and then log in to the app with those pre‑made details. In 2025, an app that forces users to abandon their mobile device for basic account creation is simply unacceptable.