B&Q: Shop DIY, Gardening, Home

Name: B&Q: Shop DIY, Gardening, Home
Rating: 4.8 (127150 reviews)
Author: Kingfisher plc

Furniture, Bathrooms, Kitchens

Free

127k Ratings
Age Rating

4+
Years
Chart

No. 22
Lifestyle
Developer

Kingfisher plc
Language

EN
English
Size

154.4
MB

Welcome to B&Q – Home & Garden DIY Tools The B&Q app makes it quick and easy to find everything you need for DIY, home improvements and gardening. Browse thousands of products, create wish lists for future projects, store your Club card and turn on notifications so you never miss the latest offers and promotions. Your dream home and garden are at your fingertips. Turn wish lists into real projects From bathrooms and kitchens to bedrooms and beyond, discover ideas you’ll actually want to live with – then save, plan and shop it all in one place. Build a wish list as you go, keep track of what you love and turn your next “one day” project into something you can start now. Make every upgrade fit your home and budget Whether it’s a full room refresh or a quick update, the B&Q app helps you find products that work for your space and your budget. When you’re ready, simply check stock and choose the shopping option that suits you – with inspiration (and the occasional great deal) along the way. Shop your next DIY, home or garden project +Find products fast and quickly check stock availability +Choose free Click & Collect or delivery to home on eligible orders +Find your local store and see product availability nearby +Create and manage wish lists for future DIY and garden projects +Turn on notifications to get the latest offers and promotions +Check product ratings to make informed home & garden buying decisions +Add your B&Q Club card to your account for easy use in-store +Everything for your home & garden in one place With over 1.2 million products at your fingertips, you’ll find all you need – from garden furniture to paint and flooring, and from kitchen appliances to bathroom installations. Download the B&Q app today to start planning, shopping and saving on your next home improvement or garden project. Are you a Tradesperson? Download our TradePoint app for specialist trade products and support today! TradePoint is your one-stop shop for all your construction essentials, power tools, and building materials. Whether you’re an electrician, builder, or gardener, as a tradesperson, you can access a wide range of furniture and supplies, all at competitive prices. Simply search for TradePoint in the App Store to find it and download it to get more from the same B&Q family!

Ratings & Reviews

4.8

out of 5

127k Ratings

Tuhi nirankar
13/03/2024
Mahapursh jee
I bought so many things from band q. Everything smashed. Result very good. I bought before paint, mixed paint, ladder, defused. And fan we put water in. Wall papers so many things. Every thing smashing. Vileda stuff. Wow, I love to keep going. So many times made keys as well. Bought from online as well. Very happy. Reasonable prices. I compared many times. Best was always b and q. Thankyou so much 🙏 i definitely recommend others. All products are really good. And they advise fully. And online so many sales as well. problems. Change as well. Thanks. We buy from others shops stuff as well but b and q is very special stamp on. That’s why the quality very good. When we gone for paint. They help wisely. And customer service fantastic. You don’t have to go their. They come to you. Not only that . Recommend and choices their too. They help every way. Even thru take you their. Really appreciate Thankyou
Tuhi nirankar
13/03/2024
Mahapursh jee

I bought so many things from band q. Everything smashed. Result very good. I bought before paint, mixed paint, ladder, defused. And fan we put water in. Wall papers so many things. Every thing smashing. Vileda stuff. Wow, I love to keep going. So many times made keys as well. Bought from online as well. Very happy. Reasonable prices. I compared many times. Best was always b and q. Thankyou so much 🙏 i definitely recommend others. All products are really good. And they advise fully. And online so many sales as well. problems. Change as well. Thanks. We buy from others shops stuff as well but b and q is very special stamp on. That’s why the quality very good. When we gone for paint. They help wisely. And customer service fantastic. You don’t have to go their. They come to you. Not only that . Recommend and choices their too. They help every way. Even thru take you their. Really appreciate Thankyou
What’s the old saying - if it ain’t broke, don’t fix it?
17/08/2024
kw1994
The latest update has turned this into a slow, frustrating, clumsy and awkward to use app, and they’ve removed some extremely helpful features that both customers AND their own staff use all the time - one of which is the barcode scanner! You can no longer quickly scan an item in store to find all the details about it online. The other thing that’s been removed is the right swipe to go back a page (it does work on some pages, but not all), now you have to reach to the very top left corner of the screen to tap to go back a page. The app is much slower now, regularly crashes, pictures take forever to load (if at all), and the new loading animations are totally unnecessary. Another annoying thing is that the Product Details, Specification, and Reviews sections on each item page are now hidden in pop up/expanding boxes, which when you want to close you also have to reach to the very top right corner of the screen. Why even change it to this style when it was fine before, but why not make it possible to swipe/drag down to close each of these sections. Phone screens are BIG nowadays, but the human hand has not grown to have a 6 inch thumb reach! App developers - if it ain’t broke, don’t fix it!!

Developer Response
Hello - Thank you for sharing your feedback. We're sorry for the inconvenience caused by the removal of the barcode scanner. Good news — we’ve listened to your concerns and have reintroduced the barcode scanner in the latest update! 🎉 Please give the new version a try, and if the issue is resolved, we’d greatly appreciate it if you could update your review to reflect your new experience. Your feedback is invaluable to us, and we’re committed to making the app the best it can be for you. Thank you for your patience and support!
What’s the old saying - if it ain’t broke, don’t fix it?
17/08/2024
kw1994

The latest update has turned this into a slow, frustrating, clumsy and awkward to use app, and they’ve removed some extremely helpful features that both customers AND their own staff use all the time - one of which is the barcode scanner! You can no longer quickly scan an item in store to find all the details about it online. The other thing that’s been removed is the right swipe to go back a page (it does work on some pages, but not all), now you have to reach to the very top left corner of the screen to tap to go back a page. The app is much slower now, regularly crashes, pictures take forever to load (if at all), and the new loading animations are totally unnecessary. Another annoying thing is that the Product Details, Specification, and Reviews sections on each item page are now hidden in pop up/expanding boxes, which when you want to close you also have to reach to the very top right corner of the screen. Why even change it to this style when it was fine before, but why not make it possible to swipe/drag down to close each of these sections. Phone screens are BIG nowadays, but the human hand has not grown to have a 6 inch thumb reach! App developers - if it ain’t broke, don’t fix it!!
Developer Response 24/10/2024
Hello - Thank you for sharing your feedback. We're sorry for the inconvenience caused by the removal of the barcode scanner. Good news — we’ve listened to your concerns and have reintroduced the barcode scanner in the latest update! 🎉 Please give the new version a try, and if the issue is resolved, we’d greatly appreciate it if you could update your review to reflect your new experience. Your feedback is invaluable to us, and we’re committed to making the app the best it can be for you. Thank you for your patience and support!
Poor colour marking wastes products and B&Q Customer funds
17/07/2024
Musicincornwall
My wife purchased Sika All weather self setting paving jointing compound from B&Q DIY Falmouth. SKU 850JjThe packaging on what is actually a range of products (colourways) is more or less identical bright yellow and green and the actual colour swatch is very small and indistincton the large 15kg tub . B&Q displayed the 4 different colourways all jumbled up in their store in Falmouth with no differentiation of colour or warning there were different colours. My wife took the nearest to hand(they are heavy)On starting the job we opened the bags to discover the wrong colour (black grouting) B&Q refused to exchange it for the correct colour (because we had broken the seal). Understandable, but bearing in mind they jumbled all the colours together they do bear some responsibility… they blame the product manufacturer.The product manufacturer Sika clearly could take steps to make the Colour differentiation of grout clearer on the tops etc. I called them to point this out. Multiple people failed to spot the difference. Now the black grouting is a waste product I have to get rid of. I have had to pay twice for the product. Come on B&Q/ sika let’s stop unnecessary waste… many people will have this stupid experience if you don’t get your packaging sorted out.

Developer Response
Hello Musicincornwall, thanks for leaving us a review. It sounds like your issue is with the product rather than the app, so our customer service team at https://www.diy.com/contact_us will be best placed to support you. Thanks, Fiona
Poor colour marking wastes products and B&Q Customer funds
17/07/2024
Musicincornwall

My wife purchased Sika All weather self setting paving jointing compound from B&Q DIY Falmouth. SKU 850JjThe packaging on what is actually a range of products (colourways) is more or less identical bright yellow and green and the actual colour swatch is very small and indistincton the large 15kg tub . B&Q displayed the 4 different colourways all jumbled up in their store in Falmouth with no differentiation of colour or warning there were different colours. My wife took the nearest to hand(they are heavy)On starting the job we opened the bags to discover the wrong colour (black grouting) B&Q refused to exchange it for the correct colour (because we had broken the seal). Understandable, but bearing in mind they jumbled all the colours together they do bear some responsibility… they blame the product manufacturer.The product manufacturer Sika clearly could take steps to make the Colour differentiation of grout clearer on the tops etc. I called them to point this out. Multiple people failed to spot the difference. Now the black grouting is a waste product I have to get rid of. I have had to pay twice for the product. Come on B&Q/ sika let’s stop unnecessary waste… many people will have this stupid experience if you don’t get your packaging sorted out.
Developer Response 05/08/2024
Hello Musicincornwall, thanks for leaving us a review. It sounds like your issue is with the product rather than the app, so our customer service team at https://www.diy.com/contact_us will be best placed to support you. Thanks, Fiona
New store in Sutton High Street
24/08/2023
Trickey 007
I have just visited the new local store in Sutton high st and must say it is superb. For a local it is extremely well stocked with everything you need, if they don’t have something you can get it for next day collection from the store. They have a click and collect so you can order online and collect the same day or next day. The range is what you would expect with everything from paint to nails wood to light bulbs, the store also has a kitchen and bathroom design area, the staff are very professional and knowledgeable about the range of products they sell, they are extremely helpful and go the extra mile to assist customers a truly efficient team, would recommend the store for all your DIY needs.
New store in Sutton High Street
24/08/2023
Trickey 007

I have just visited the new local store in Sutton high st and must say it is superb. For a local it is extremely well stocked with everything you need, if they don’t have something you can get it for next day collection from the store. They have a click and collect so you can order online and collect the same day or next day. The range is what you would expect with everything from paint to nails wood to light bulbs, the store also has a kitchen and bathroom design area, the staff are very professional and knowledgeable about the range of products they sell, they are extremely helpful and go the extra mile to assist customers a truly efficient team, would recommend the store for all your DIY needs.

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Version 10.29.1 8 Jun

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Information

Provider: Kingfisher plc
Size: 154.4 MB
Category: Lifestyle
Compatibility: Requires iOS 16.4 or later.

iPhone
Requires iOS 16.4 or later.

iPad
Requires iPadOS 16.4 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

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