Carby Health

Name: Carby Health
Rating: 4.8 (16017 reviews)
Author: Carbon Health Technologies, Inc.

Primary, Urgent & Virtual Care

Free

16K Ratings
Ages

16+
Years
Category

Medical
Developer

Carbon Health Technologies, Inc.
Language

EN
+ 1 More
Size

263.6
MB

Book a Doctor Appointment, Virtually or In-Clinic. Carbon Health Offers Adult & Pediatric Primary & Urgent Care, Mental Health Care, COVID 19 Testing, & more. Great healthcare should be easy and accessible for everyone. That's why Carbon Health helps you get care that doesn't end when you leave the clinic. Our easy-to-use app allows you to book appointments, message your provider, view your health history, and manage your prescriptions — all in one place. With Carbon Health’s mobile app, you can: - Book a virtual or in-person appointment that fits your schedule - Get care for your body and mind, whether it's urgent or preventive - Find a provider that prioritizes you - Message your care team - View medical records — including lab results, prescriptions, care plans, X-rays, and more! - Follow through on your care plan with personalized, easy-to-complete tasks - Reference upcoming milestones like booking an in-clinic follow up appointment through our health checklists - Participate in personalized chronic condition programs, including diabetes management (and soon hypertension and asthma) - Get provider recommendations based on your connected-device health data, including continuous glucose monitoring To access your medical information, you will need to be a patient of Carbon Health. Join today at https://carbonhealth.com/. Some of the benefits we offer: - No membership fees - Coverage through most insurance plans - Telemedicine across the United States - Timely appointments for COVID-19 antibody and travel testing Have feedback or need help? Select Contact Support within the app.

Ratings & Reviews

4.8

out of 5

16K Ratings

Amazing service!
03/19/2020

Karina Q
I’ve been having a pretty severe case of a bacterial infection or bronchitis. My doctor referred me to Carbon bc they do have coronavirus tests. I went in and they saw me - no copay! - gave me the flu test, negative. Took some chest x rays which were luckily negative too. So probably not corona and I get it, I’m a young female so they didn’t give me a test but did give me medication bc they think its a bacterial infection. They’ve been follow up texting with me and my shortness of breath has gotten worse so they’ve given me more instructions and medication to address the symptoms and asked me to come in if it doesn’t get better soon - I have a preexisting condition (asthma).ANYWAYS the point is the app is great and very user friendly. I’ve gotten responses within 4 hours every single time. I was able to come in for an appointment within 24 hours. The appointment took less than 1 hour and involved a flu test and a chest x day. They’ve followed up every couple days. Everyone I’ve talked to is just amazing and gracious. They send the prescriptions to my local pharmacy at the click of a button. It’s an amazing healthcare experience ESPECIALLY during these crazy Coronavirus times. I know I’m unlikely to die of whatever this is and I know the medical system is overwhelmed and I’m grateful to have had good, FREE (to me, my insurance will pick up the bill per govt mandate) and QUICK care.Thank you Joanna, Elizabeth, Mike and Andry!!
Amazing service!
03/19/2020

Karina Q

I’ve been having a pretty severe case of a bacterial infection or bronchitis. My doctor referred me to Carbon bc they do have coronavirus tests. I went in and they saw me - no copay! - gave me the flu test, negative. Took some chest x rays which were luckily negative too. So probably not corona and I get it, I’m a young female so they didn’t give me a test but did give me medication bc they think its a bacterial infection. They’ve been follow up texting with me and my shortness of breath has gotten worse so they’ve given me more instructions and medication to address the symptoms and asked me to come in if it doesn’t get better soon - I have a preexisting condition (asthma).ANYWAYS the point is the app is great and very user friendly. I’ve gotten responses within 4 hours every single time. I was able to come in for an appointment within 24 hours. The appointment took less than 1 hour and involved a flu test and a chest x day. They’ve followed up every couple days. Everyone I’ve talked to is just amazing and gracious. They send the prescriptions to my local pharmacy at the click of a button. It’s an amazing healthcare experience ESPECIALLY during these crazy Coronavirus times. I know I’m unlikely to die of whatever this is and I know the medical system is overwhelmed and I’m grateful to have had good, FREE (to me, my insurance will pick up the bill per govt mandate) and QUICK care.Thank you Joanna, Elizabeth, Mike and Andry!!
Follow Up Care Not Great
07/24/2021

Doula Kimmy
Prescriptions were not called in after I left and I was told they would be ready in an hour? After making a call into a “call center” 1 1/2 hours while at the pharmacy, I was told the prescriptions had not been called in yet (while the app said the prescriptions had been filled at a random pharmacy I had never heard of in Culver City, an hour from where I live?) 4 hours later I realized I am in trouble as 22 hours of alternating Tylenol, Ibuprofin & Aleeve have had no effect on a throbbing ear ache and no sleep. The “call center” says someone will call me to discuss calling in a prescription for pain. Instead of calling they are leaving me messages on the app which I would have no way of knowing? After another hour and a half of not receiving a call, I call back to the call center to be told to check the messages on my app. At this point, they are 1 hour from closing for the night. I send the obligatory texts back. They finally call me 15 minutes before closing. I am resigned to going back to my essential oils - tea tree, oregano, garlic with olive oil to hopefully find any type of pain relief so maybe I can sleep until the antibiotics kick in in another 24 hours…unbelievable & we are supposed to be called “PATIENTS” - I have lost my patience & I just need some relief!!!

Developer Response
Hello. Thank you for reaching out. We are terribly sorry for the frustration and discomfort you experienced. This certainly isn't in-line with a typical experience and we have taken the necessary actions to ensure this doesn’t happen again. Thank you again for letting us know. Take care.
Follow Up Care Not Great
07/24/2021

Doula Kimmy

Prescriptions were not called in after I left and I was told they would be ready in an hour? After making a call into a “call center” 1 1/2 hours while at the pharmacy, I was told the prescriptions had not been called in yet (while the app said the prescriptions had been filled at a random pharmacy I had never heard of in Culver City, an hour from where I live?) 4 hours later I realized I am in trouble as 22 hours of alternating Tylenol, Ibuprofin & Aleeve have had no effect on a throbbing ear ache and no sleep. The “call center” says someone will call me to discuss calling in a prescription for pain. Instead of calling they are leaving me messages on the app which I would have no way of knowing? After another hour and a half of not receiving a call, I call back to the call center to be told to check the messages on my app. At this point, they are 1 hour from closing for the night. I send the obligatory texts back. They finally call me 15 minutes before closing. I am resigned to going back to my essential oils - tea tree, oregano, garlic with olive oil to hopefully find any type of pain relief so maybe I can sleep until the antibiotics kick in in another 24 hours…unbelievable & we are supposed to be called “PATIENTS” - I have lost my patience & I just need some relief!!!
Developer Response 10/27/2021
Hello. Thank you for reaching out. We are terribly sorry for the frustration and discomfort you experienced. This certainly isn't in-line with a typical experience and we have taken the necessary actions to ensure this doesn’t happen again. Thank you again for letting us know. Take care.
Treated for a non coagulating vein/hemorrhage
07/25/2023

Rev21:7
My name is Pauline Heinselman, I needed treatment for a hemorrhagic vein which was not coagulating. The front desk representative, Miss Shekina, showed genuine interest and immediately processed what was necessary to ready my care with competent and professional behavior. I was triaged by MA Ruth and shortly after, I was seen by PA Brad Winkel. I am myself a medical professional, as a now retired Respiratory Therapist, and desirous to share my experience with PA Winkel. He is exceptional as he delivered an effectual treatment to the very concerning medical issue I presented. He remained, calm, composed, and yet relational, not aloof, and asked the right questions to obtain needful information in order to formulate a specific and appropriate treatment. There is more: He delivered the treatment with compassion which he exemplified by making sure I am well, feeling well while being treated, while remaining in communication with the patient, me. Please understand, PA Winkel and his Staff are competent and effectual in their duties. I would readily, but not without due respect, call him “A Gentleman who heals both, body and soul, with his Medical and professional expertise and also character strengths and values”. I am thankful I met PA Winkel and his staff and consider myself a blessed and fortunate individual to have been the recipient of his care.
Treated for a non coagulating vein/hemorrhage
07/25/2023

Rev21:7

My name is Pauline Heinselman, I needed treatment for a hemorrhagic vein which was not coagulating. The front desk representative, Miss Shekina, showed genuine interest and immediately processed what was necessary to ready my care with competent and professional behavior. I was triaged by MA Ruth and shortly after, I was seen by PA Brad Winkel. I am myself a medical professional, as a now retired Respiratory Therapist, and desirous to share my experience with PA Winkel. He is exceptional as he delivered an effectual treatment to the very concerning medical issue I presented. He remained, calm, composed, and yet relational, not aloof, and asked the right questions to obtain needful information in order to formulate a specific and appropriate treatment. There is more: He delivered the treatment with compassion which he exemplified by making sure I am well, feeling well while being treated, while remaining in communication with the patient, me. Please understand, PA Winkel and his Staff are competent and effectual in their duties. I would readily, but not without due respect, call him “A Gentleman who heals both, body and soul, with his Medical and professional expertise and also character strengths and values”. I am thankful I met PA Winkel and his staff and consider myself a blessed and fortunate individual to have been the recipient of his care.
Sherry Czerniawski
09/19/2023

Czerniawski8
This was my first time coming to Carbon and everything was extremely pleasant. From the front desk secretary being welcoming and sweet. To the NP who took my vitals, who was very thorough with a great personality! The doctor was outstanding! She made me feel so much better just by her confidence and knowledge alone! She wanting to see me again in 48 hrs to see if the medications she prescribed are helping made me feel 100% confident in her! I had an 8:15 appt and I was out by 9. Hardly had to wait to be seen and wasn’t stuck in a room waiting on the dr for 45 min like in other offices. She came in less than 5 min after the nurse! The appearance of the office was very neat, clean and sterile, but also gave off a comforting feeling… not cold ! My overall visit was great, and I will absolutely be coming back here in the future! TY Carbon !! 😊
Sherry Czerniawski
09/19/2023

Czerniawski8

This was my first time coming to Carbon and everything was extremely pleasant. From the front desk secretary being welcoming and sweet. To the NP who took my vitals, who was very thorough with a great personality! The doctor was outstanding! She made me feel so much better just by her confidence and knowledge alone! She wanting to see me again in 48 hrs to see if the medications she prescribed are helping made me feel 100% confident in her! I had an 8:15 appt and I was out by 9. Hardly had to wait to be seen and wasn’t stuck in a room waiting on the dr for 45 min like in other offices. She came in less than 5 min after the nurse! The appearance of the office was very neat, clean and sterile, but also gave off a comforting feeling… not cold ! My overall visit was great, and I will absolutely be coming back here in the future! TY Carbon !! 😊

At Carbon Health, we’re constantly working to build the best healthcare experience for our patients. Here’s what's new in the app. We’ve: - Added supports for more screen sizes. - Addressed minor bugs and made improvements. If you love Carbon Health, please leave us a review! For feedback or support related inquiries, email support@carbonhealth.com

Version 2.24.0

Dec 10

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location