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Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards.
Everything you need to Travel
Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more.
Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Apple Wallet!
Apple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards.
You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section.
Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.
1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.”
Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.
Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.
Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!
Introducing Wanna Get Away PlusTM, our ultra-flexible new fare. Plus up your ticket with a flight credit you can transfer if you need to cancel, same-day change and same-day standby, and 8X Rapid Rewards® points! See southwest.com® for details on these benefits.
Ratings and Reviews
Wedding trip to Maui
My Fiancée and I were taking my immediate Family to Maui for our Wedding and we were expecting nothing. The gate agents in Phoenix saw that my Fiancée had her wedding dress and they made sure she had a safe place to store it, whether it was on top of bags in the bins, or in an empty bin if space would allow. The stars aligned and there was not a lot of overhead luggage and they made sure it was safely stored. At the end of the flight they surprised us and made an announcement over the intercom to the whole plane that Ben and Kayla were getting married and encouraged all of the passengers to congratulate us! However, the biggest surprise of the trip was when we were exiting the plane and the flight attendant Jessie on flight 2521, who was amazing to us during the flight, handed us a bottle of champagne as we walked off the plane. I have been a preferred member of Southwest airline for years and this experience reminded of why I always fly Southwest…..in my experience they are always nice, friendly, and upbeat…..and when I was asking for it or expecting it they continued to go above and beyond. Thank you Jessie and the other flight crew on flight 2521 for making it an extra special flight!
Ben & Kayla
No respect for medical needy
I have a letter from my doctor that I need a wheelchair. I usually don’t get one because it is such a hassle. I only need a wheelchair/pre board help when I am post medically necessary surgery. Today the Attendant was very helpful, said I didn’t need a letter when I wanted to show it to her. She could tell by looking at me I have visible dressings on and my right arm is in a sling. She assured me I would board right after the wheelchairs. I have missed connecting flights so I am reluctant to get a wheel chair. They brought up a gentleman in a wheelchair and put him right next to the sign that said pre board. I got in line after him. Then a group of people asked me if I was a pre board. I said yes I was but I would be getting on after the wheelchairs. They said no I had to get in line behind them because someone else had told them to line up there, where there was no sign. So humiliated I had to go to the back of the line. And the gentleman in the wheelchair wasn’t even put on the plane till way after me. Please coordinate with everyone and help those that need help when they need it. Why do you even offer this service when it is hit or miss and might I suggest honor your signs. They help keep order and efficiency.
It shouldn’t be so arbitrary where the line forms of and goodness forbid it would occur where the sign was.
This is the first time I have used online boarding passes. So far this has been great. It is a shame that I cannot use my drink coupon on this flight. Considering I have purchased it in my flight pricing. I think they could use anti viral spray to sterilize the drink cans if anyone worries about this sham going on. Hopefully everything will go according to plan? This is the first time I’ve flown in over five years. The enforcement of rules that aren’t law has prevented me from being comfortable spending my hard earned cash with companies that blindly follow communist agendas. But, that is for another topic another day. I am looking forward to my trip and seeing my family. Southwest prices are fair and I love! That this company has gone against the trend of charging for bags that are normally expected for a trip. I know some people try to be cheap and take advantage of companies by over stuffing their carry-ons. It’s not right. That’s why I have chosen Southwest to be my favorite airline. Because they are helping the American people make more things possible by not being greedy with charges. Thank you for being the best. I am a Texan also. Thank GOD!!
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