Description

Honeywell Home connected products simplify home comfort, security, and awareness by allowing easy control with a single app. Our heritage and experience in and around the home means you can trust each of our products to perform brilliantly and give you a smarter more comfortable home.

Smart Home Security – US only
The smarter way to know what’s happening at home: An all-in-one security system that comes with Amazon Alexa™ built in, and scheduled facial recognition* coming in 2018 that gives you smart mobile alerts. It’s do-it-yourself security made easy, that you install and control yourself, and that grows with your needs.

D6 Pro Wi-Fi Ductless Controller. (US Only)
If your ductless system came with a button-loaded remote control, it’s time to replace
complexity with simplicity. The D6 Pro Controller works like a thermostat. Set the mode
to cool, heat, or auto. Set the temperature you want. And you’re done – simple! The Honeywell Home app helps you get the most out of your ductless system. You can schedule temperature changes throughout the day. Or set a geofence that starts warming or cooling your space as you head home. The app alerts you when
the room temperature or humidity is too high or low, reminds you when to clean the air filters, and even sets the controller’s display brightness.


T5 & T6 Series Smart Thermostats - US & Europe
The T5 & T6 Smart Thermostats allow you to take comfort knowing your home temperature will always be just how you like it. They are easy to install and use and conveniently fits in with your lifestyle. The T5 & T6 Smart Thermostat is ENERGY STAR® certified and you can program it based on your schedule, or let it adapt to your life as plans change with geofencing. Control the Smart Thermostats from anywhere simply by using your smartphone or tablet: or integrate into your smart home with Amazon Alexa, Google Assistant and Apple HomeKit support. With Honeywell’s Smart Thermostats you can keep life simple and remove the guesswork, while ensuring maximum comfort when you're at home and saving you money on your energy bills.

C1 Wi-Fi Security Camera
With Honeywell's indoor C1 Wi-Fi Security Camera, you can watch what's happening at home – anytime, anywhere. Versatile and easy to install, it also sends rapid notifications to your smart device if it detects unusual movement or sounds. You can even combine multiple cameras through the same Home app to monitor your whole home yourself. So if something happens when you're not there, you can see it and stop it.

C2 Wi-Fi Security Camera
Honeywell's indoor C2 Wi-Fi Security Camera can recognize the difference between a crying baby and a smoke alarm, and sends a notification to your smart device if it hears either. It also lets you watch what's happening at home, anytime, anywhere, and can detect other unusual movements and sounds. Versatile and easy to install, you can combine multiple cameras through the same Home app to keep an eye on your whole home yourself. Now you can see more and hear more.

Wi-Fi Water Leak & Freeze Detector
The Wi-Fi Water Leak and Freeze Detector is an early warning system that notifies you on your smartphone when a leak is detected or the temperature drops below a temperature of your choice. By catching it early, you may be able to avoid expensive repairs and loss of treasured items.

Round™ Smart Thermostat (US Only)
A thermostat that adapts to your life. You can control the Round Smart Thermostat from anywhere, or let it manage your comfort and savings automatically, so there’s no learning curve, no rigid scheduling — just comfort when you’re home, and energy savings when you’re away

Learn more about the Honeywell Home family of connected products at http://yourhome.honeywell.com/

What’s New

Version 5.9

Now, you can use the Honeywell Home App to access your home's heating and cooling daily and weekly runtime, so you can view your trends and energy usage. This release also includes bug fixes and login improvements.

Ratings and Reviews

4.6 out of 5
315.6K Ratings

315.6K Ratings

AppBluesInCC ,

App no longer works

I have two T6 Pro thermostats that have bee functioning flawlessly with the Honeywell Lyric app for last two years. Then last week noticed app no longer gave correct status readings ( showed units running when in fact they were off , and current and set temperature values were reversed). Checked for new updates but none available last week. Decided to delete one of the thermostats from app and add it again. Big mistake. I cannot get through the install process. App gets to point to select network name and then nothing. iPhone setting shows it available but no options from there. I have tried deleting the app, backup data, reset thermostat to factory settings, nothing seems to help get the app to add the device. Saw new version yesterday and downloaded it but same issue. Not supposed to be this difficult to work with an app. It is now Friday December 4, 1:30 pm central standard time and have been on hold on phone with customer support for 1 hour and 55 minutes with no indication when they will get to me or if there is even anyone at the office.
Not the kind of product behavior and customer support I expected.

Developer Response ,

Hi there, we always hope that customers are satisfied with our products and service so it's disappointing that this wasn't the case for you. We would be grateful for an opportunity to help you sort this out. when you have a moment, contact us at 1-855-733-5465, or through live chat at https://www.resideo.com/us/en/support/. You can also reach us through Twitter or Facebook under Honeywell Home. - Jerry

Dalex2012 ,

Used to work great

They have updated this app recently, maybe the 2nd to the last update basically messed this app up. Like what the others are experiencing, the scheduling function has been a nightmare since. I used to be able to change it and it will follow the schedule properly (or even if I leave the schedule alone). Now, the schedule won’t change until you go to the app and close it, open it again and maybe if you are lucky it will show “following schedule”, otherwise, you have to close and reopen the app several times. It is always showing “no schedule”. Also, before when I click and adjust the temp, it will give me an option to either hold for a period of time, hold temporarily or remove hold, now it does not do that all the time, sometimes I click out of the main page where you adjust the temp and go back and it will show up, most of the time I have to close the app out a few times to be able to get these options to show up. Also, I did not change any of the settings in the app nor the thermostats and the only thing that I change constantly is the temp and schedule which I used to do all the time and the app always follows the schedule. Obviously something got messed up on the updates, I wish they leave the app alone, I understand that it is necessary for security purposes but sometimes if it ain’t broke don’t fix it. Do not need the bells and whistles, just app the works because it used to. Please fix the bugs soon, its a great app when it actually works.

Developer Response ,

Hi Dalex2012! We appreciate you taking the time to rate our Honeywell Homes app. There may be some troubleshooting we can do to get that sorted out. At your convenience, please give us a call we are available over the phone, please call us at 1-855-733-5465, our hours in Central Standard Time are from 8am-7pm Monday through Friday, and 8am-6pm Saturday and 9am-6pm Sunday. -John

umarc2003 ,

Terrible geofence and tech support

I’ve had a Honeywell Lyric thermostat for a few years now and up until recently, the interface between the app and thermostat worked like a charm. Recently however, (since they changed to the Honeywell home app) the geofence has been sporadic at best. When I get home after 9 hours away at work to find that the thermostat never turned down and my house has been toasty warm all day, it is beyond frustrating. If it only happened once or twice I would have an issue with it, but it has occurred many times now. I tried contacting tech support (because they were extremely helpful when I purchased the thermostat) only to be left waiting for a rep for over an hour with no response (three times now). I also tried chatting with a tech support rep with a similar hour plus wait with no response. My final attempt at emailing tech support was responded to after about a week (despite the fact that their web site says they will respond within 48 hours). Unfortunate the email response did not provide a solution so I responded to the email with additional information. That was over a week ago and I have still not received a response. I would have highly recommended the Honeywell Lyric and app in the past. However, after this experience I would recommend another brand with more stable service and more responsive tech support.

Developer Response ,

Hi umarc2003! This is not what we like to hear. We do truly understand the inconvenience you’ve faced. There may be some troubleshooting we can do to get that sorted out. At your convenience, please give us a call at 1-800-633-3991 and reference case #01990066. -John

App Privacy

The developer, Resideo Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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