Managing your health care just got easier with the latest version of our app. The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions. And our improved navigation puts the features and information you need within reach at all times.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone and iPod touch.

NOTE: Former Group Health members and Washington residents outside of Vancouver/Longview are unable to use the Kaiser Permanente app at this time. Download the Kaiser Permanente for Washington app to quickly and easily manage your health care

• Health plan members can sign into the app using their user ID and password to access our secure features, including:
• Messages: Email your doctor or Member Services with non-urgent questions, privately and securely.
• Appointments: Schedule, view, and cancel appointments with your doctor’s office and see information about past visits.
• Pharmacy: Refill prescriptions for yourself or another member, check the status of a prescription order, and see a list of all your medications.
• Medical Record: See your health history at your fingertips, including your allergies and immunizations, any ongoing health conditions, and most lab test results.

What’s New

Version 4.33.1

• Bug Fixes

Ratings and Reviews

3.2 out of 5
3K Ratings

3K Ratings

Doctor Zarkov ,

Need Self Reporting Ability

This is a good app. I can get my lab results as soon as they become available. I can re-order my medications quickly and easily.

What would really be nice is the ability to self report health data like weight, BP, blood sugar levels, cholesterol levels and so on. I’m trying to lose weight so I periodically weigh myself. Instead of some other app why can’t I keep that data here? I go to the Stanford blood bank and they compute my cholesterol level and take my BP. Why can’t I keep that data here?

The data I enter could be tagged as “self reported” so a medical provider would know if the data was my measurement or if it was taken by a professional.

Providing this capability could be a plus in a patient’s health care. Imagine an overweight patient with a blood sugar and cholesterol problem. Instead of only having data points from when they see a Kaiser professional (primary physician, physician’s assistant, nurse, dietician, etc) the health provider has as much data as possible. This could help reveal trends in health related behavior and thus better allow the provider to tailor treatment.

Mobile computing could take health care to another level but health care providers like Kaiser are only scratching the surface. Hopefully someone at Kaiser will see these comments and will consider the enhancements I have suggested above.

wjatevrr ,

Latest update completely screwed up everything

Kaiser used to have a fairly decent KP app for accessing medical records and communicating with your doctor, which is essential in this day and age, even though for some reason whoever is in charge would never bother to fix bugs (when scrolling down to read a doctor’s message, everything you wrote would disappear. This bug had been around for over 3 years and was never fixed), and valuable features such as the ability to know when/if a doctor read your message (a message’s title would be bold when unread, thin when opened) were removed.

Now the app’s interface has been changed with an all white, even more minimalist but incredibly poorly built interface eerily reminiscent of one of those free app templates. Graphs in test results don’t even display anymore, instead we get numbers displayed in a gibberish manner. When closing a test result the entire page closes as well so we have to go back to the test results page and reload the list of tests, wait, then scroll back down every time.

I can only conclude that Kaiser must either hire baboons to maintain its app, or the most incompetent person they could possibly be find to screw up every single feature on purpose. This blatant and absolute lack of care for Kaiser members has made me reconsider my membership with Kaiser.

Developer Response ,

We do apologize that this has been your experience with our mobile app. We'd like to see if we can further assist, please email us at

rosales_fam ,

Great app until the latest update

I absolutely love this app however, since the last update I can't use it, literally! Either it's super slow or simply doesn't move at all into the area I'm attempting to. For example from my home page I try to access pharmacy I click and click on the view pharmacy link and nothing happens. Today I tried to link into the "important update regarding your online personal etc." And again nothing happens. The notification from my phone came in to check into an appointment but when I saved my app I can't check in.
I was perfectly content with the last version, it worked perfect and allowed me to get done what I needed. This one is forcing me to use my laptop to access my stuff and it's awful especially during this time, we're all using it so much more to check symptoms or add/change appointments.
I'm happy to further discuss further and provide example as needed.


Kaiser Permanente
117.8 MB

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Spanish

Age Rating
Infrequent/Mild Medical/Treatment Information
This app may use your location even when it isn't open, which can decrease battery life.


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