The ParkColumbus app, powered by ParkMobile, provides a convenient way to pay for parking in Columbus, Ohio, using your mobile phone. Registering is free and takes less than two minutes to join. The ParkColumbus app takes the stress out of parking. No more searching for coins. No worries about an out-of-service parking meter. With the ParkColumbus app, starting your parking session takes just a few seconds.
Why Use the ParkColumbus app?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Track parking expenses and easily export for expense reimbursements
How to Set Up Your Account
• Download the ParkColumbus app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the ParkColumbus app
How It Works:
• Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late.
• Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility.
App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find your car” feature directs you back to the location where you parked
• Multiple payment methods available
About ParkMobile
ParkMobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices.
Looking for Help?
At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Online Help Center: https://support.ParkMobile.io/hc/en-us/requests/new
Video Tutorials: https://ParkMobile.io/tips-demos/
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/
I was moving into my new apartment and left my car parked in one of the spots below my garage so my parents could park in my spot to move me in. I used this app thinking I’d be fine for the 3 hour limit since it’s posted all over the garage to use it (the garage is park place Columbus connected to the Wilson place on OSU campus). I go out when I have about 5 minutes left on my meter to move my car back to my spot and I see a parking ticket on my window for $20. Apparently the app and garage do not communicate properly when people pay for their parking. Not worth my time and money to use if it’s not going to actually work.
Developer Response
I apologize for the inconvenience. We will need to investigate further and in order to do so we will need additional information from you. Please follow up with us at feedback@parkmobile.io and we will assist you right away.
Could not be worse
Missy2278
This is a disaster of a rollout. Firstly, I am a RESIDENT. Despite providing my notarized lease (as requested) and other documents, because my car registration is under my old address, they have denied my resident permit. Strange since I had to go get a lease NOTARIZED for this. So after work I resort to getting a 24 hour guest pass since my partners permit was approved. Would not work at all. Guess what? The zone number in the sign is wrong!! We find this out from the parking bureau because the app support rep said he couldn’t help with that. Seriously. Additionally, the guest pass option we PAID to add to the account is also charging me even though it’s supposed to be free for 24 hours. It took 2 hours of various phone calls just to pay for one day of parking at my residence. Way to make this the worst rollout ever. No one is even on the street which is a major entertainment section of the city and my guess is it’s because nothing works so no one can even pay to park. I’ve talked to several neighbors and the only person who has navigated this was my partner who had to go in person and the clerk basically issued he permit because he has the deed to the house but the car reg is an old address. This has been in the works for a year and it’s still a dumpster fire. Nice job C-Bus. As of now, I can’t park my car at my house or even in my “zone” and have not received an answer to any of the issues. And developer...I called and emailed support. You guys have done nothing.
Developer Response
Thank you so much for the feedback and I apologize for the delay in our response to you! I apologize for the frustrations that you are experiencing using the Park Columbus app and I am more than happy to assist you with answers! Please email us at feedback@parkmobile.io and we can provide you with additional information! Thank you!
Short North Parking
Runnrrr
First off this company(park mobile) lost a bunch of our emails and passwords in a breach earlier this year. Beyond that, they partner with cities to create an awful parking experience.Specifically here in Columbus:The use of this app and the new parking rules in the short north are harmful to everyone. An area known for its bars and restaurants now limits you to a 3 hour parking limit that requires you to move your car to a new zone (not even new spot) after your limit expires. You also can not park after 10pm which effects workers and patrons of the establishments. Definitely can not have a drink with a meal or go out for drinks when you are forced to drive every three hours to find a new spot. Let alone feeling rushed at dinner to go move your car. Why would I want to visit friends who live in the area or go out when the parking situation is now worse than before? I’d appreciate if the developer of this app would make known the frustrations of its users to the Columbus parking authorities. You obviously work for the parking authority so please make them aware of our frustrations.
Developer Response
Thank you for the feedback! I definitely understand your frustrations, however, it sounds as if your issues are with the Parking Authority in your area and not that the app is actually not malfunctioning for you. If there is a specific issue that you have experienced where the app did not allow you to initiate a parking session or things of that nature, please email us at feedback@parkmobile.io. Thank you!
Poor application requirements or error in the app
macjabber
I recently parked using the park Columbus app. I entered the time for 1 hour, then went to select the correct vehicle as I have more than one vehicle. The default was not correct, so I selected the appropriate car/license number. It took me back and made me enter the amount/time again and I submitted it assuming it was the correct vehicle as I had just entered it. When I came back out to my car I had a ticket. I tried to fight the ticket because I paid and entered the correct vehicle so I had no way of knowing I needed to enter the vehicle again that it defaulted back to the original. You should be able to see the screens I accessed to see that I did change to the correct vehicle. I contested this with the city of Columbus and they said I had the wrong license number that I paid for. If you are not going to update to the number corrected once it is entered and before the transaction is completed you should definitely let people know. This is ridiculous that I have to pay the $30 ticket.When I contested the ticket I asked them to go to the app and confirm I made the change and that is how the app worked and they denied because it was the wrong vehicle. Did the city follow up with you to confirm if I elected the correct vehicle?If you don’t update the vehicle you need to let your consumer know as I think this is a defect or a poor application requirement! I think you should be responsible for my ticket. I am emailing the screen shots to you.Thank you
We update the app often to give you a fast, reliable service so you can park with confidence. Activate automatic updates to have the best experience. Let us know of ways to make your parking sessions better.
Version 26.20.0
The developer, Parkmobile USA, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
User Content
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Parkmobile USA, Inc
Size
163.2 MB
Category
Navigation
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
