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Description

Using LiveHealth Online you can visit with board-certified doctors, licensed therapists, lactation consultants, registered dieticians and more through live video on your smartphone, tablet or computer. It’s an easy and convenient way to get the care you need weather you’re at home, at work or on the go! Just download the app and sign up to get started.

Talk to a doctor 24/7, with no appts or long wait times

Why spend time going to urgent care, use LiveHealth Online to talk to a doctor in minutes through live video. Just sign up or log in and select the doctor you would like to see. Then you’ll be connected through private and secure video in about 10 minutes or less. Doctors using LiveHealth Online provide care for common health conditions like: the flu, pink eye, sinus infection, bronchitis, allergies, fever, cough, cold, urinary tract infection, skin infection, skin rash, diarrhea and more! It’s a great option for care when your own doctor isn’t available. Doctors can assess your condition and provide a treatment plan so that you can feel better, faster.

Our Spanish language online visit experience is available using Cuidado Medico on LiveHealth Online. Spanish speaking doctors are available by appointment from 7am-11pm. Same day appointments are available in most states.

El servicio de consultas por internet en español se presta a través de Cuidado Médico de LiveHealth Online. La disponibilidad de citas con médicos que hablan español es de 7 a.m. a 11 p.m. En la mayoría de los estados encontrarás citas disponibles para el mismo día.

See a therapist in 4 days or less!
Use LiveHealth Online Psychology to talk with a licensed therapist or psychologist from the comfort and privacy of home. In most cases you can schedule an appointment and talk to a therapist in just a few days. Therapists can help you when you’re dealing with a wide range of issues like stress, anxiety, coping with grief, relationship issues and more!

Video visits using LiveHealth Online are covered by many insurance plans.
For 18 million Americans online visits using LiveHealth Online are a covered benefit under their health plan. Just enter your health insurance information within your account settings to see how much a video visit will cost you after your insurance is applied.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

Are you an Apple Health user? If so, you can easily share important health information with your provider during your Video Visit. Sharing your heart rate, weight, blood glucose levels and nutrition information will give your health care professional a 360-degree view of your health and help them make a more accurate diagnosis.

What’s New

Version 12.0.1906

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
39K Ratings

39K Ratings

mork2006 ,

Poison ivy!

Generally I would have to walk into my urgent care and then wait for my turn to go in with the doctor or nurse practitioner. With Covid-19 around and the fact that my time is valuable this has proven to be a far better option. I’ve used this in the past for other concerns. I had a doctor I really liked on here who was an IU graduate. More recently as I’m married to someone who wasn’t born in the USA I have decided to try and give others a chance and send some business their way as well. Today’s visit seemed to go well. The gentleman was kind of hard to understand, but I’m used to those with an Asian accent and I believe he was from somewhere else. He did after I said what was generally provided to get rid of the poison advise me he had included that and would send me a list of instructions. All I could honestly understand was a cream of some sort.... I have used those otc creams with no help so this was concerning. Thats why I insured I let him know that this other thing was generally what would assist it in going away and me getting some relief from the itching. The fact that he knew I must’ve had a bit of trouble and that he’d type out and send me directions and everything is great. I’m thankful for that. Quick visit and provided he did prescribe the needed meds to assist in getting rid of this I am very thankful.

Developer Response ,

We love hearing this! Thanks so much for sharing your story!

Issa.blackqueen ,

Absolutely Amazing

I noticed that some old symptoms were coming back last night and as soon as I woke up this morning, I was looking up urgent care clinics near me. A few were closed due to COVID and the ones that I did find charged a lot for a very simple exam (I don’t have health insurance). I came across the ad for this app on Google and decided to give it a try.

The app itself was super easy to install and set up an account, did it in minutes. They asked a few simple questions, gave me the option to upload a picture for the doctor, and provided a list of available ones. It tells you how many people are waiting ahead of you but there were a few doctors immediately available. I picked Christopher Withers and while they set up the video call, an automated chat box asked a few more questions. I didn’t have to wait longer than maybe 2-3 minutes before the doctor was ready.

The doctor was extremely kind, helpful, and professional and honestly, the entire visit was over in less than 10 minutes and I never had to leave my room! He sent my prescription to my local pharmacy and said it would be ready within the hour. This will definitely be my go to option for non-emergency medical care !

Developer Response ,

Hi there, we LOVE hearing stories like yours! Thank you so much for sharing here, and take good care.

ShutterSpeedFreak ,

Future of healthcare! LOVE THIS

Best thing since sliced bread! My husband & I work for the same company & we don’t want to spend our personal time at the dr for minor medical problems. My husband called yesterday & received a Rx for his skin rash; tinea versicolor which he only needs usually 1x every other year. Today I decided to try online health to get an rx for my adult acne which begins every summer due to the environment of my career. As an inventory analyst I go from my cold office environment to the dusty, hot production floor. My pores open in the hot environment & allow dirt to enter my pores. Then my pores close up trapping dirt inside once I’m in my colder office which causes clogged pores & breakouts. The dr wrote me a short term low dose antibiotic rx (clindamycin to quickly combat the breakout then another Rx topical cream for a longer term solution. Giving this adult acne the ole one-two punch!
Great drs! Great service!! Once you’ve set up your account it is a 5-10min process!!! Each person needs their own account. Saved the app to my iPhone & my husband’s iPhone. And Avoided 2 longs wait at the family dr!! This is the future of healthcare, perfect for us working class folks!

App Privacy

The developer, American Well, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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