John Lewis Credit Card 4+

Manage your account on the go

NewDay Ltd

    • Free

iPhone Screenshots

Description

Use your John Lewis Credit Card App to help manage your account anywhere, anytime. Free to download now, we have lots of features to enable you to manage your John Lewis account easily:

- View your latest balance and available credit limit
- View your latest transactions, including transactions that are still pending
- Make a payment on your account
- Add your John Lewis Credit Card to Apple Pay - a safe and secure way of making contactless purchases, and just as easy as a plastic credit card.
- Set up or manage your Direct Debit
- Manage your statement preferences
- Update your contact details
- Get in contact with us and view our FAQs

Registered for Online Account Manager already?

If you’re registered for Online Account Manager already then you’ll be able to use these details to login. No need to re-register!

Not Registered for the Online Account Manger?

If you’re not registered for Online Account Manager then no problem!
Download the app and click ‘Register for Online Account Manager’. You’ll need the following details to hand:

- Last name
- Date of birth
- Postcode
- Your card details OR your account number

What’s New

Version 2024.12.1

Bug fixes and optimisations

Ratings and Reviews

4.6 out of 5
48.6K Ratings

48.6K Ratings

mushroom 🍄💔❤️‍🩹💖 ,

John Lewis NewDay

Here’s a victory I’d like to share. Here’s how I got help from a person when the machine was incapable of understanding the human problem. The way to get on the same page as the New Day machine is to talk to a person and when the machine asks a specific question just say the Something Else option. Eventually you will get through to a person. Talk with them until you are confident that by the end of the conversation both of you can wish each other a “nice” “New day “. Talk with the customer service person as if they will definitely help you get to the other side of a busy , stressful complex set of crossings on the road by the end of the conversation. Ask the customer service human person to take you to the meta-phorical Zebra Crossing. Thanks to Ibrahim at NewDay for holding my hand while I crossed the road using my new iPhone 13. Sadly I had to say goodbye to my Microsoft Vista computer and it’s associated email address because the software in it just couldn’t cope with the change. John Lewis please note- look after your past customers. Someone at John Lewis and not NewDay forgot about training the decision makers how to properly make reasonable adjustments for past customers who have found themselves impaired. Thanks again to Ibrahimovic at NewDay for having the insight and patience to walk with me through.🐣🐥🦆🦉

lynettelilac ,

Good but could be better

I agree with everyone else. I like the fast accurate information given on my transactions but I hate the nagging about making a payment - even when I have already made one & set up a direct debit!! Which didn’t really want to do - I am perfectly able to manage my finances myself. Stupidly I did a balance transfer - never done one before. Now I can’t use the card or get points from JL or I will instantly be charged interest on any further transactions!!! As I hate paying interest. I’m not using the card until I have paid off the transfer. Wish I’d never gone down that road. Not worth the hassle or the 1.99% charge. No wonder credit card company’s are so rich.

Pensive12 ,

All that’s bad about credit cards

Given the problems setting up this new card I indicated I wanted paper statements. I don’t like finance apps on my phone. Unfortunately, New Day seem unable to send out statements in good time. My next payment is due in 5 days and I’m still waiting for the envelope to land on my door mat. I get that it’s expensive and a hassle to send out statements SO sort out your customer services and improve the app and web page!!!!
Most worryingly statements on the app are all set up to show the minimum payment required. You have to search for the balance. Many people my age, pay off their balance each month, this is ANNOYING (no doubt to encourage people to incur huge amounts of interest). So I’m still logging into my account via the web page and to check through the transactions before paying. So not keen to set up direct payments. And reading through the other reviews I really don’t think I want to trust this useless credit company to take the correct amount from my bank.
I do wonder how many New Day customers have referred them to the financial ombudsman? They’re walking a thin line. I’m saddened that JL would do this to so many loyal customers. If it weren’t for the rewards scheme I would have gone elsewhere.

Developer Response ,

Hi there, thanks for leaving us a review. I'm sorry to hear that you had difficulty applying for the card. We do appreciate the feedback and we'll use this for future improvements. With regards to registering online, you do not need your physical card to be able to register. You should've received an e-mail detailing what your account number is and your Online Registration Number (ORN). Using these details, you will then be able to set up your online account. If you need any further help, or if you need a copy of this e-mail to be sent again, then please do not hesitate to call us on ​0330 175 9829. The team will be able to access your details in full, advise you further and discuss and queries that you may have with regards to adding the card as a digital wallet - Nicole

App Privacy

The developer, NewDay Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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