I would gladly give The App a ten-star review, it's effortless to navigate . However I would not give my Clinic the same. When it comes to care they are the best, ( Ten Stars) however when it comes to utilization of all this app has to offer I give them 1 star. I really would appreciate it if they would manage their back office as well as they have managed my care for the last 10 yrs. The back office does as little as they are allowed to do by management, and when I say little that's being generous. If you have to depend on the billing department and/or the people tasked with providing info to the app to do their Jobs correctly, that's not happening. I've been going to this clinic for 10 years, so I feel I have a right to evaluate them. And no I'm not afraid of them retaliating against me for speaking out because it would be impossible for them to do their Job any worse. It's always baffled me that from the appointment setters to the techs ,nurses Doctor and all the care staff they are second to none, but even they know how bad it is but are afraid to confront them or assist you in doing so. However don't let this stop you from getting the best care in the world, just watch your account and quickly force the corrections on the spot don't take “ oh well fix it on the next statement because they never will.