Do your banking anywhere and at any time with the Great Southern Bank Mobile Banking app. Check your balances, schedule payments, pay bills on the go, and use PayID to send and receive money using a mobile phone number or email address instead of remembering a BSB and account number.
Security features:
• Change your password after you log in
• Reset your debit card PIN
• Fingerprint login and Face ID on supported devices
• Lock your debit card temporarily if you misplace it
Other features
• The Vault allows you to hide your savings account to help you reach your savings goals faster
• Activate your debit card
• Search pending payments and transactions
• Add and delete scheduled payments
• Delete payees and billers
• Add your debit cards to your Apple Wallet and use before the physical card arrives
• Make fast payments using the New Payments Platform (NPP). Transfer funds in under a minute between participating Osko financial institutions [1]
• View interest rates for home and personal loans
• View your loan redraw amount
• Contact us via phone or email
More features at www.greatsouthernbank.com.au/digital-banking/mobile-banking
Note: For the best possible experience, we recommend using the app on your iPhone.
Getting started
Download the app and click the ‘Register’ button on the login page.
Alternatively, you can register online at www.greatsouthernbank.com.au/ob-register, call us on 133 282 or drop into your local branch.
If you’re already registered for digital banking, simply download the Great Southern Bank Mobile Banking app and you’re ready to go. The first time you log in you’ll need your existing Great Southern Bank customer number and password. After that, you can save your details securely.
Important Security Information
Great Southern Bank Mobile Banking provides the same high level of protection as our online banking service. To stay secure, we recommend that you:
• Keep your password and customer number secret
• Always log out once you’ve finished your banking
Remember, we will never send you emails, SMS messages, or call you to ask for personal information such as your customer number or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment included in the message, as it could be an attempt to obtain your personal information or fraudulently access your account. If you’re in doubt, please call us immediately on 133 282.
Important Information
Your use of the app, and any specific products or services that you may access using the app, is subject to our Terms & Conditions. Before downloading this app, please read both the Terms & Conditions and the security tips – available at www.greatsouthernbank.com.au/security-tips
Any reference to digital banking in the Terms & Conditions also applies to the use of this mobile banking service. By clicking download and installing, you agree to the Terms & Conditions.
The Great Southern Bank Mobile Banking app is provided by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. This is general information and does not take into account your objectives, financial situation or needs. Consider whether this service is appropriate for you before deciding to download the Great Southern Bank app.
Apple, Apple Wallet and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
[1] Refer to New Payments Platform and Osko NPP Terms at www.greatsouthernbank.com.au/npp-terms.
There’s no fee for accessing your Great Southern Bank accounts using our mobile banking app. Mobile network provider charges may apply. Access is subject to availability and maintenance, refer to our website for more information.
BETA operating system software is not supported by Great Southern Bank, please refer to our Terms and Conditions.
Very clean and straightforward app, for the most part does everything you need, however just some feedback…You should be able to reorder your accounts on the accounts screen, I would like my main account to be at the top not at the bottom (Main account was opened last) and it would be nice to turn off the vault if that’s not a feature you want to use. It needs push notifications from the App itself,SMS notifications sometimes come through hours late and sometimes not at all especially when travelling so it would be nice to get these from the app itself.The app itself is cropped badly on iPhone with the camera notch up top in the way and cuts off some of the app, Hard to close the side menu as the X button is sitting up with the battery icon. The swipe home button on the bottom interferes with the app buttons on the bottom, The accounts/pay/cards buttons needs to sit a little higher. It doesn’t feel very polished and reading other reviews seems to be a common complaint, other apps don’t seem to have this issue. Fix all these and it would be a great straightforward easy to use app!
Bugged on iPhone 14 Pro
GoodGirlPearl
At the moment, the app is basically bugged on iPhone 14 Pro and presumably, Pro max. Screen contents get cut off at the top *and* the bottom. The home slider overlaps the navigation bar, and often, the control centre icons and dynamic island cut off not only visual objects but also controls, like the Close button on the left side menu. Almost immediately I had an instance where the menu didn’t close after switching to another screen, and I couldn’t figure out how to properly tap the Close button. It doesn’t particularly make sense because top cutoff is common on the 14 Pro, but not to such a frustrating extent, and cutoff on the bottom makes no sense as there was zero change to the dimensions of the bottom of the phone. I can confirm that neither of these are an issue on my partner’s iPhone 13 Pro. Aside from that, the ability to share/airdrop account details and freely add and save payees without having to send money to them, unlike the ANZ app, is a pretty strong draw. Would recommend the ability to go back by swiping from the left, and open the menu by doing so, too.
Developer Response
Hi , we're sorry to hear you're having this experience with the app. Are you able to send us some more details of the issue to app.support@gsb.com.au? We'll be able to look into this for you. Thanks, the Great Southern Bank team.
It’s functional enough…
Leekitten
It’s not a bad app. It has a pleasant interface and it’s easy to use. However, iCloud AutoFill password doesn’t seem to work with it (doesn’t AutoFill my password) so I either have to login to password keychain or just put the password in myself. The only problem I have had with this is this app and the Great Southern Bank website login. Also, the app seems fair basic - not as many options or functions such as being able to edit scheduled transfers etc. It’s even more tedious having to login to the website (which is not user friendly, does not let you use AutoFill, and doesn’t have a mobile-friendly interface) just to manage your bank accounts. PLEASE make it easier and faster to sign in to internet banking and to the app. It gets really frustrating having to login all the time - especially when you’re at the checkout and need to transfer money.
😡OK but missing many basic features
Dezer1970
Just ok with only a few basic features & missing many other features that are standard on most other banking apps. 😡Major password security concerns. Very basic app but could be much more helpful if we could create a nickname (alias) for accounts & Pay Someone Payees to more easily identify & remember accounts. Easy to add new payments but cannot edit or delete Existing scheduled payments. Please copy what the ANZ Bank app does- it’s much better. Finally the ability to temporarily Lock a credit card where it may be lost or stolen would provide extra security & peace of mind - especially as this now seems a basic feature on many other banking apps. GSB ignores most customer feedback & does little to improve this app as many comments & suggestions for most basic features have been requested for over 12 months with little action!
We’ve been busy improving your mobile banking experience.
The latest version of the app includes:
Small bug fixes and improvements.
If you encounter any problems, please delete and reinstall the app.
Version 7.15.2
The developer, Credit Union Australia (CUA), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Identifiers
Usage Data
Diagnostics
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
