Freshchat (Messaging‪)‬ 4+

Chat with customers on-the-go

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

    • 3.9 • 31 Ratings
    • Free

Screenshots

Description

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

What’s New

Version 7.3.0

Bug fixes and improvements.

Ratings and Reviews

3.9 out of 5
31 Ratings

31 Ratings

coolclakr84 ,

Unable to login using gmail account

I love it, can you guys fix the Gmail login? I don’t want to login with a user name and wants to use just the gmail login.

Cristo117 ,

Super Easy - just take it slow

Freshdesk offers a lot of necessarily profit saving tools that automates our business in way that’s almost unfair since most ppl still have zero clue systems like this exist!

black2fox ,

Useful app

I know you’re working hard to make such a great product, but there are some issues with push notifications. They disappear too fast and my clients can’t answer on it. I often miss new requests too. Please fix it

App Privacy

The developer, FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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