Screenshots

Description

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go.

- Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more.

- Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you.

- Find your way around with step-by-step directions to locations across Walt Disney World Resort.

- Purchase your theme park tickets.†

- Browse restaurant menus, make dining reservations, modify existing ones and even order your meal right from your phone at select locations.

- Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations.

- Search and filter activities to find exactly what you’re looking for.

- Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans.

- Save time by starting your Disney Resort hotel check-in process right on the app.

- Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out.

- Share plans with others through Family & Friends.

Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex.

†Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only.

Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.

Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings.

Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.

This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards.

The app will request access to your external storage to cache certain data for offline browsing. The app will request access to your contacts to assign purchased PhotoPass images to your contacts.

Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.

Before downloading, please consider that this app contains in-app purchases that cost real money.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your California Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/
“Do Not Sell My Personal Information” Rights: https://privacy.thewaltdisneycompany.com/en/dnsmi

What’s New

Version 6.10

With this release we fixed bugs and improved overall app performance.

Ratings and Reviews

4.6 out of 5
1.3M Ratings

1.3M Ratings

Heartbeat21Days ,

Terrible & ruins vacation

Don’t count on getting in to Rise of the Resistance even if you get up at 4:30 am and arrive at the park at 6 am... even though all members of your party went through security an had admission scanned at around 6:30 am, and are standing well inside the park by Grohman’s theater....BECAUSE you MUST use that lively My Disney Experience app to join a “ boarding group”...and as people around us were getting group 35 , the Disney Exoerience did NOT work for any of our phones until my husband pulled his out and got us Boarding Group 105...Which would still be ok, if we didn’t need to leave and drive 4 hours home today. So while people around us had their groups called at 8:30-9:30 am... we are still sitting here, knowing our “group” probably won’t be called until late afternoon or early evening...too late for us. Ift wouldn’t be so bad if we just didn’t make the group but to be here and only because of Disney, not be in the group is EXTREMELY frustrating. Cast members were not helpful or sympathetic...so maybe we won’t be renewing those very expensive Premium Annual Passes after all. And this is all with having a DAS card. Getting too old for this 🤔

34ahdh ,

Crashes constantly

I hate this app. It constantly crashes. It’s supposed to work with magic bands, reservations, fast passes, pictures, etc. the problem is it constantly has issues. It tries to log in EVERY TIME. And you’re using it at least 30 times a day to keep track of everything or figure out where you’re going. I have the worst time getting pictures to link with others in my party. Or trying to see wait times or where dining options are nearby. In theory it should bring all this up but in reality you stand around either waiting for it to load or closing the app out for for the 5th or 6th time while you wait for it to just come up at all. And I have a current phone with current iOS so don’t use the excuse I have older generation hardware. This app seriously put a damper on our trip because you have to use it for EVERYTHING.
To add to it because the app doesn’t work well it slows down traffic in the park. People are constantly looking at their phones and trying to get the app to work. Whole families slow down in the middle of the park and then have to pull off to the side while they wait for fast pass times and schedules to load.
Seriously Disney? You can’t figure this one out? You make mechanical dragons breathe fire during a parade, seems like you could take a little time and make an app that is CRITICAL to the park experience at least function 80% of the time. Call Apple or Microsoft. I’m sure they have an engineer who can help you.

Central FL Domestic Engineer ,

No support

We downloaded this at the ticket counter when the agent said it is the way to reserve fast passes. Since it was the day of our visit, there were no fast passes available, but we could use it on future days. That’s not their fault, that is just my ignorance in believing that there was a “fast pass”benefit for each day of use. The next time we were armed with experience and ready to plan our fast passes for our next visit. However, the app wouldn’t properly scan my card. I had it in the system the first day, but it was no longer there, so I scanned it again, and again, and again...to no avail. After way too much time trying to get my ticket scanned so I could order a fast pass with my party, I tried to search for “help”. To be told by the app that there is no “help”. There is no phone number, there is no customer service, there is no frequently asked questions, there simply is no help. So, we’re back in the same boat of not ordering fast passes before going. Hence, what is the point of having the “Disney experience” app, if our only Disney experience is the one that makes us wait in the stand bye lines on every single ride? If I were to do it again, I would not buy a pass assuming this app would allow us to use fast passes. Instead, I would only buy a single day ticket with the understanding that lines are just part of the Disney experience.

App Privacy

The developer, Disney, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
Disney Electronic Content, Inc.
Size
223.7 MB
Category
Travel
Compatibility

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free
In-App Purchases
  1. One Day Memory Maker $69.99
  2. 30 Day Memory Maker $199.99

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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